Hotel & Resort Management ERP

RRA VSDC POS

Guest Service Requests Dispatcher

Manage extra beds, baby cots, pillow menus, towels, minibar refills, and Butler dispatches.

Req # Villa & Guest Category Details Department Priority Status Action
#REQ-1 Villa WV-101 Alexander von Habsburg Extra Towels 4x Extra Plush Overwater Pool Towels & Ice Bucket Guest requested fresh pool towels and Moët champagne ice bucket delivered to outer jetty sundeck. Housekeeping & Laundry high pending
#REQ-2 Villa WV-101 Alexander von Habsburg Pillow Menu Hypoallergenic Organic Silk Pillows (2 Pairs) Special pillow menu selection for master bedroom king bed. Housekeeping & Laundry normal completed Done

Log New Guest Service Request